Tech Flute ("we", "our", or "us"), operating as a Data Fiduciary under the Digital Personal Data Protection Act, 2023 (DPDPA), is committed to protecting your privacy. Tech Flute, registered at Washim, Maharashtra and operating from Pune, Maharashtra, explains how we collect, use, disclose, and safeguard your personal data when you visit our website or engage with our services.

By accessing our website or engaging our services, you provide free, specific, informed, and unconditional consent to the collection and processing of your personal data as described in this Policy. You may withdraw consent at any time by contacting us at sales@techflute.in.

Personal Information

• →Name, email address, phone number
• →Company name, role, and business details
• →Project requirements and scope discussions
• →Communication data (emails, messages, call notes)
• →Billing or payment information (processed via third-party providers)

Automatically Collected Information

• →IP address, browser type, and device information
• →Pages visited and basic usage analytics
• →Approximate location derived from IP address

• →Provide and improve our services
• →Understand project requirements
• →Respond to inquiries and support requests
• →Send service-related updates
• →Maintain security and prevent misuse
• →Comply with legal obligations

We do not sell or rent your personal data. We may share information only with: (a) trusted service providers acting as Data Processors under written agreements; (b) law enforcement or government bodies when required under Indian law; or (c) in connection with business transfers such as mergers or acquisitions, with prior notice where feasible. All third-party processors are contractually required to maintain data confidentiality.

We implement reasonable technical and organizational measures to protect your information. However, no method of transmission over the internet is completely secure.

We retain personal data only for as long as necessary to fulfill the stated purpose, or as required by law. In accordance with DPDP Rules 2025, activity logs and associated data are retained for a minimum of 1 year before erasure. Upon withdrawal of consent or fulfillment of purpose, personal data is deleted promptly.

Under the Digital Personal Data Protection Act, 2023, you have the following rights as a Data Principal:

• →Right to access: obtain a summary of your personal data we process
• →Right to correction: request correction of inaccurate or incomplete data
• →Right to erasure: request deletion of your personal data, subject to legal retention obligations
• →Right to grievance redressal: raise concerns with our Grievance Officer (contact below)
• →Right to withdraw consent: at any time, without affecting prior lawful processing
• →Right to nominate: nominate an individual to exercise rights on your behalf in case of death or incapacity

To exercise any of these rights, contact us at sales@techflute.in. We will acknowledge your request within 7 days and resolve it within 90 days.

We do not use cookies that require explicit user consent. Any cookies used are strictly necessary for basic website functionality and performance.

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

Our services are not directed to children under the age of 18. Under the DPDPA, processing personal data of children requires verifiable parental consent. We do not knowingly collect data from minors. If you believe we have inadvertently collected such data, please contact us immediately at sales@techflute.in and we will delete it promptly.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

In accordance with the Digital Personal Data Protection Act, 2023, we have appointed a Grievance Officer to address any concerns regarding your personal data:

• →Name: Yash Chopade
• →Email: sales@techflute.in
• →Location: Pune, Maharashtra, India
• →Acknowledgement: Within 7 days of receipt
• →Resolution: Within 90 days of receipt

If you are not satisfied with our response, you may escalate your grievance to the Data Protection Board of India once it is established under the DPDPA.

If you have questions about this Privacy Policy, contact us at:

• →Registered Address: 30/13, Fourth Floor, Oid Rajinder Nagar, New Delhi-110060, India
• →Operational Office: Pune, Maharashtra, India
• →Email: sales@techflute.in
• →Phone: +91 90219 38350
• →Website: techflute.in